Seller - Thermo Solutions International srl or any partner
Buyer - any legal person who has or obtains access to CONTENT by any means of communication provided by Thermo Solutions International srl (electronic, telephone, etc.) or based on an existing use agreement between Thermo Solutions International srl and this and requiring creating and using an account.
User - any legal person registered on the Site who, through the completion of the Account creation process, has given its consent to the specific terms of the site in the General Terms and Conditions section.
Account - the section of the Site consisting of an email address and a password that allows the Buyer to submit the Order and contains information about the Buyer / Buyer and Buyer History on the Site (Orders, Taxes, Goods Guarantees, etc.).
Contract - represents any contract concluded between Seller and Buyer within an organized distance sales system without the simultaneous physical presence of the Seller and the Buyer with the exclusive use of one or more means of distance communication up to and including the moment when the contract is concluded
Site - the domain www.thermo.red and its subdomains. Copyrights of the entire content of the site are wholly owned by Thermo Solutions International srl and can not be used or copied without obtaining a written agreement from the owner.
Content
Inquiry - addressing formula to other Users / Clients / Buyers in order to get information about the products or services on that page.
Answer - Written information that is sent to the User / Customer / Purchaser who has addressed a Question on the Site, on the page of a specific product. The answer is an explanation given by a User / Client / Buyer to another User / Client / Buyer in a discussion.
Document - these Terms and Conditions.
Newsletter - means of electronic, electronic, e-mail, e-mail, SMS and / or promotions of the Seller in any given period without any commitment from the Seller regarding the information contained in this.
Transaction - the receipt of a sum resulting from the sale of a Good and / or Service by Thermo International, Buyer, through the use of the card processor services agreed by the Seller, regardless of the delivery method.
Green stamp duty - the amount expressed in ROL, paid by the Seller to the company authorized to take over the collection, transport and recovery / recycling of waste electrical and electronic equipment, as provided by the legislation in force.
Specifications - All specifications and / or descriptions of Goods and Services as specified in their description.
2.2. The notification received by the Buyer after the Order is given is an information and does not represent the acceptance of the Order. This notification is made electronically (by e-mail) or by telephone.
2.3. For justified reasons, Seller reserves the right to change the amount of Goods and / or Services in the Order. If you change the quantity of Goods and / or Services in the Order, the Buyer will notify the email address or telephone number made available to the Seller upon making the Order and will refund the amount paid.
2.4. The contract is considered to be concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller through the electronic mail and / or SMS of the order notification notification.
2.6. The document and information provided by the Seller on the Site will form the basis of the Contract, in addition to being the warranty certificate issued by the Seller or a supplier thereof for the Goods purchased.
3.2. Communication with the Seller may be accomplished through direct interaction with the Seller or through the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to justify it.
3.4. Thermo Solutions International may publish on the Site information about the Goods and / or Services and / or promotions practiced by it or any other third party with which Thermo Solutions International has concluded partnership contracts within a certain period of time and within the limit of the stock available.
3.5. All tariffs for the Goods and / or Services presented on the Site are expressed in RON (RON) and do not include VAT.
3.6. Under the terms of the law, the price of the Electronic Goods displayed on the Site includes the Green Stamp Fee. If the Customer / Buyer requests details of the exact amount added to the Good, he / she will contact the Thermo Solutions International Customer Relations Department.
3.7. In the case of online payments, the Seller is not / can not be held responsible for any additional cost incurred by the Buyer, including but not limited to currency conversion fees applied by the card issuing bank, if its currency of issue differs from RON. Responsibility for this action is borne only by the Buyer.
3.8 All information used to describe the Goods and / or the Services available on the Site (static / dynamic images / multimedia presentations / etc) is not a contractual obligation on the part of the Seller and they are used exclusively for presentation purposes.
5.2. Customer / Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, expose, include any Content in any context other than the original intended by Thermo Solutions International, in addition to the Site, the removal of any sign that signifies Thermo International's copyright on the Content, as well as the participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with express written consent of Thermo Solutions International.
5.3. Any Content to which the Customer / Purchaser has and / or obtains access by any means is subject to the Document if the Content is not accompanied by a specific and valid use agreement between Thermo Solutions International and it and without any warranty implicitly or expressly formulated by Thermo Solutions International with reference to that Content.
5.4. The Customer / Buyer may only copy, transfer and / or use the Content for personal or non-commercial purposes only if they do not conflict with the provisions of the Document.
5.5. In the event that Thermo Solutions International grants Customer / Buyer the right to use as described in a separate use agreement, a certain content to which the Customer / Buyer has or will gain access under this agreement, this right extends only to that or those content defined in the agreement, only during its existence or content on the Site or the period defined in the Agreement, as defined, if any, and does not represent a contractual commitment from Thermo International for that Customer / Buyer; or any other third party who has / has access to this transferred content by any means and who may or may be harmed in any way from this content during or after the expiration of the use agreement.
5.6. No Content transmitted to the Customer or Buyer by any means of communication (electronic, telephone, etc.) or acquired by accessing, viewing and / or viewing constitutes a contractual obligation on behalf of Thermo Solutions International and / or the employee / agent Thermo Solutions International which mediated the transfer of Content, if any, to that content.
5.7. Any use of the Content is forbidden for any purpose other than those expressly permitted in this Document or the use consent accompanying it, if it exists.
6.2. By completing the Purchase Order, the Buyer agrees that all the data provided by the Buyer, which is necessary for the purchase process, is correct, complete and true at the time of placing the Order.
6.3. By completing the Order, the Buyer agrees that the Seller may contact him / her, by any means available / agreed by the Seller, in any situation where contact with the Buyer is required.
6.4. The Seller may cancel the Buyer's Purchase Order upon prior notice to the Purchaser, without any subsequent liability of any party to the other, or without any party claiming the other damages in the following cases:
6.4.1. non-acceptance by the issuing bank of the buyer's card of the transaction in the case of online payment;
6.4.2. invalidation of the transaction by the card processor agreed by Thermo Solutions International, in case of online payment;
6.4.3. the data provided by the Customer / Buyer on the Site is incomplete and / or incorrect;
7.2. No public statement, promotion, press release, or other disclosure to third parties will be made by Buyer / Client with respect to the Order / Contract without Seller's prior written consent.
7.3. By transmitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use for your own benefit such information, ideas, concepts, know-how or techniques that you have sent us through the Site. Thermo Solutions International will not be subject to obligations regarding the confidentiality of the submitted information, unless the legislation in force provides for further specification in this respect.
7.4. By entering the Thermo Solutions International database, the Customer / Buyer expressly agrees to be contacted by third parties, Thermo Solutions International partners: marketing service providers, other service providers to fulfill the object of the Contract concluded between the Buyer and the Seller, as well as by the state, governmental agencies, where the specific legislation so provides; as well as by other companies with which Thermo Solutions International can develop joint procurement programs on the Goods and / or Services market, etc.
8.2. When Customer creates an Account on the Site, it has the possibility to express its consent to receive Newsletters.
The customer may change his / her option regarding the agreement issued to the Seller at any time:
8.2.1. by contacting Thermo Solutions International in this regard.
8.2.2. by changing the Client Account settings to the "My Subscriptions" section.
8.2.3. by accessing the unsubscribe link displayed in the commercial messages received from the Seller.
8.3. Discontinuing the receipt of the Newsletters does not imply the waiver of your acceptance of this Document.
9.2. The price, method of payment and payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer's obligation being to provide all the information required to issue the invoice in accordance with the legislation in force.
9.3. The Seller will send to the Buyer the invoice relating to the Order containing Goods and / or Services sold by Thermo Solutions International, except for the Goods and / or Services sold by Thermo Solutions International partners, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to Buyer's Account or by e-mail to the email address mentioned by the Buyer in his / her Account.
9.4. In order to correctly communicate the invoice relating to the Order, the Buyer has the obligation to update his account data and to access the information and documents related to each Order, existing in the Account.
9.5. By this means of communication, the Purchaser, accessing his Account, will keep a record of the bills issued by Thermo Solutions International, saving their archive in turn at any time and in any way they wish.
9.6. By submitting the Order, the Buyer expresses the agreement to receive the invoices in electronic form by adding them by Thermo Solutions International to their Account via the electronic mail at the email address mentioned in their Account.
9.7. If this information is unavailable for more than 48 (forty-four hours) of hours in the Account, please report this to us at office@thermo.red.
9.8 The Customer / User / Purchaser's payment card data will not be accessible to Thermo Solutions International nor will it be stored by Thermo Solutions International or by the payment processor integrated into the Site, but only by the Transaction Authorization Authority or another entity authorized to provide card identification data storage services whose identity the Customer / User / Purchaser will be informed before entering the data.
9.9. In certain cases, in order to maintain the security of the Transactions, the Purchaser will be required to authorize the payment by re-entering the Account password.
9.10. For security reasons for Transactions, Customer / User / Buyer is advised not to remain logged in to the Site and set the automatic logon option on mobile devices. Account password disclosure is not permitted and a strong password is recommended (eg, at least eight characters, including capital letters, lowercase letters, numbers, and special characters).
10.2. The Seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.
10.3. Seller will only deliver the Goods and Services on the territory of Romania.
11.2. In order to correctly communicate the warranty certificate for the Goods in the Order, the Buyer is under the obligation to update his account data whenever necessary and to access the information and documents related to each Order placed in the Account.
By this means of communication, the Purchaser, by accessing his Account from www.thermo.red, will have a record of the warranty certificates issued by Thermo Solutions International, saving them and the archive in turn at any time and in any way that wants.
11.3. In the case of warranty certificates issued by manufacturers, the defamed goods claim during the warranty period must be presented directly to the nearest service center mentioned in the certificate. This manufacturer-authorized center will take full responsibility for resolving the warranty.
The lack of the Guarantee Certificate of the Good must be reported within 48 (fourty-eight hours) of the receipt of the goods at office@thermo.red. Any subsequent referral will not be considered.
13.2. By creating and using the Account, the Customer / User / Buyer assumes responsibility for maintaining the confidentiality of account data (user and password) and for managing access to the Account, and, to the extent permitted by applicable law, is responsible for the activity performed through the Account or .
13.3. By creating your account and / or use content and / or placing orders, customer / user / buyer accepts expressly and unequivocally Terms and conditions Site last updated version that is communicated in the Site existence from the creation account and / or use of the content and / or the placement of the Order.
13.4. Subsequent to the creation of the Account, use of the Content is equivalent to accepting the changes made to the Site Terms and Conditions and / or updated versions of the Site Terms and Conditions.
13.5. The Terms and Conditions of the Site may be modified at any time by Thermo International, which are opposed to the Clients / Users / Buyers from the date of their display on the Site. Accepting the Site Terms and Conditions is confirmed by checking the appropriate checkbox on the Site and / or sending the Order and / or making an online payment.
14.2. Upon the entry of a specific Comment / Question / Answer on the Site, Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, unlimited Terminal license and entitle the Seller to use, reproduce, modify, adapt, publish, translate, to display this content.
14.3. Each User / Client / Buyer, when entering the Comment / Question / Answer in the mentioned sections, undertakes to observe the following rules:
- to refer only to features and / or how to use a particular product or service, avoiding information on issues that may change (promotional price or offers) or information on how the order is made;
- Use an appropriate, non-defensible language without terms that may offend or affect any other User / Client / Buyer;
- Ensure that the content entered on the Site is correctly framed: Any Question will be entered in the "Customer Questions and Answers" section;
- Ensure that the information they enter is realistic, correct, non-insignificant and in accordance with the applicable laws, including the rights of others, copyright, trademark, license or other proprietary rights, advertising or privacy;
- use this feature only to communicate or obtain additional details of a particular product or service on the Site without reference to other companies promoting the sale and purchase of products or services;
- not provide or request in any way personal data (contact details, address of delivery or home address, telephone numbers, email addresses, name and / or surname, etc.), or any other information that may cause disclosure of such personal data;
- not to enter information and / or details about URLs (links) from other commercial sites that have the same commercial activity as the Seller;
- not try to defraud the services provided by the Seller or to write Reviews / Comments / Questions / Answers containing advertising materials;
- not to use the Comment / Question / Answer as a means of communication with the Seller; in this regard, the Seller's contact details will be used on the Site.
14.4. If the Seller has repeatedly found that the Terms and Conditions have been breached, he reserves the right to suspend the User / Customer / Buyer's ability to enter Comments / Questions or Answers in the "Customer Questions & Answers" sections.
PROCESSING OF PERSONAL DATA
15.1. According to the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, modified and completed, Thermo Solutions International has the obligation to administer safely and only for the specified purposes, the personal data you provide us.
15.2. The purpose of data collection is:
- informing Clients / Buyers about the situation of their Account, including the validation, dispatch and billing of the Orders, resolving the cancellations or problems of any kind related to an Order, the Goods and / or the purchased services
15.3. By filling in the Account Creation and / or Order form, the Buyer declares and accepts unconditionally that his or her personal data is included in the Thermo Solutions International database and expressly and unambiguously agrees that all such personal data be stored, used and processed for the purpose set out in point 15.3 above.
15.4. By reading the Document, you are aware that you are guaranteed the rights provided by the law, namely the right to information, the right of access to data, the right to intervene, the right of opposition, the right not to be subject to an individual decision, the right to address justice in case of violation of the rights guaranteed by the Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data.
15.5. Also, Thermo Solutions International may provide the personal data of the Purchaser of other companies with which it is in partnership, but only on the basis of a confidentiality commitment on their part and only for the purposes mentioned in paragraph 15.3, which guarantees that these the data is kept secure and that the provision of this personal information is made in accordance with applicable law as follows: courier service providers, marketing service providers, payment / banking services, telemarketing or other services provided by companies with which we can develop joint programs for the market of our goods and services, insurers.
15.6. The Personal Purchaser's information may also be provided to the General Prosecutor's Office, the Police, the courts and other competent bodies of the state, on the basis and within the limits of the legal provisions and as a result of expressly formulated requests.
16.2. If, within 15 (fifteen) days of its occurrence, that event does not cease, each party shall have the right to notify the other party of the termination of the Contract without one of them being able to claim the other damages.
Taking into consideration the provisions of GEO 195/2005 - related to environmental protection and GEO 5/2015 on waste electrical and electronic equipment, customers will consider the following:
18.1.1. buyers are required not to remove waste electrical and electronic equipment (WEEE) as unsorted municipal waste and to separately collect these WEEE